C2Studio.

Repli by C2 Studio

Your e-commerce customer service accelerator

We deploy an AI agent trained on your historical emails.

It handles 85% of your customer service emails in 5 days.

Fixed price €400/month. 2 weeks free.

No commitment · Free setup · Instant ROI

E-commerce customer service, a cost that shouldn't be one

Repetitive questions, slow responses

Order tracking, returns, sizing: your team spends 70% of their time answering the same questions.

Support team overwhelmed, dissatisfied customers

Average response time > 6 hours. Customers leave, negative reviews pile up, your NPS plummets.

Existing solutions require months of configuration

Zendesk, Intercom, Gorgias: these tools require heavy integration and human training that never ends.

What we deploy for you

01

AI Agent trained on YOUR emails

We analyze your last 6 months of emails. The agent learns your tone, your processes, your specific products. It's YOU, automated.

02

Live in 5 days, not 3 months

Day 1: Access to historical emails. Day 3: Training and first tests. Day 5: Production on 30% of traffic. Day 10: 85% automation.

03

Human validation for complex cases

The agent handles the simple (tracking, returns, FAQ). It escalates complex cases (complaints, refunds) to a human with context already prepared.

04

Real-time dashboard + continuous improvement

You see response rate, processing time, topics. We fine-tune every week based on your new emails.

85%

Emails handled automatically

< 2min

Average response time

5 days

From signature to production

Before / After — Real case

E-commerce brand, 500 emails/day

Before RepliAfter Repli
Average response time6-8 hours< 2 minutes
Team required3 full-time agents1 agent (complex cases only)
Monthly cost€6,500/month€400/month
Annual savings—€73,200

*Based on real case, client anonymized, December 2024

YOU SAVE
€73,200
PER YEAR

Repli vs. existing tools

CriteriaIntercomZendesk AIFreshdeskRepli SAV
Configuration time2-4 months3-6 months1-3 months5 days
Trained on your historical emailsManual only
Automatic
Simple fixed pricing
Zero human training requiredPartial
100% autonomous
Monthly price (500 emails/day)€800-1,200€900-1,500€600-1,000€400 fixed

One price. Three plans. Zero surprises.

Starter

Setup : Free

€300/mo

< 300 emails/day

1 email inbox
AI trained on 6 months of history
Live dashboard
Email support
Most popular

Growth

Setup : Free

€400/mo

< 500 emails/day

Everything in Starter
Up to 3 inboxes
Priority support + 2h onboarding

Scale

Setup : €500

Custom

Large companies, multi-entity

Everything in Growth
Integrated CRM (HubSpot, Salesforce)
Guaranteed SLA
Unlimited inboxes

Options: +€150/month Shopify order connection · +€150/month CRM integration

What makes Repli different

You own the system

Your agent, your data, your infrastructure. No lock-in. We deploy it on your Microsoft 365 / Google Workspace, you keep control.

It learns from YOUR emails, not generic templates

We don't force you to create FAQs or flowcharts. The agent learns from your historical responses. It writes like you.

Human validation on complex cases

The agent doesn't try to handle everything. It escalates complaints, refunds, legal issues to a human, with context already prepared.

Fixed price, no surprises

€400/month, period. No per-ticket pricing, no hidden modules, no upsell every month. You know what you pay.

Production in 5 days, not 3 months

No multi-month projects. You sign Monday, your agent is live Friday. First tangible ROI from week 1.

Ready to save €73,200/year?

Book a 15-minute demo.

We show you how Repli handles your emails. No commitment.